Planning your move to Haven at the Highlands? Our FAQ page is here to answer your most common questions about leasing, pet-friendly living, community amenities, maintenance services, parking, and move-in details. Whether you're exploring our thoughtfully designed two- and three-bedroom apartments and townhomes in Savannah or preparing to make Haven at the Highlands your new home, you'll find helpful information to make your leasing journey simple, informed, and stress-free.
Leasing And Application
Applying at Haven at the Highlands is simple! Browse our available floorplans, select your preferred home, and click Apply Now to begin your online application. Once submitted, our leasing team will review your application and follow up within 24-48 hours. Upon approval, you will sign your lease electronically and pay your move-in costs to secure your home.
Most applications are reviewed within 24-48 hours of submission. Our leasing team will contact you with a decision and any next steps.
To complete your application you will need:
- A valid government-issued photo ID
- Proof of income (see acceptable income sources below)
- Application fee per applicant
Applicants must have a combined household income of at least 3x times the monthly rent. For example, for a $2,000 apartment, a minimum income of $6,000 per month is required.
We accept:
- 2 most recent pay stubs
- Most recent tax returns (self-employed)
- Official offer letter on employer letterhead
- Bank statements from the last two months
Contact our leasing office for current availability and pricing.
Contact our leasing office for current availability and pricing.
Yes, we offer discounts or incentives for employees of: - Hyundai Metaplant
- Georgia Ports Authority / Port of Savannah
- Gulfstream Aerospace
- First Responders
& more!
Contact our leasing team to learn more about your exclusive benefit.
A written notice of at least 60 days is required prior to your move-out date. Please refer to your lease agreement for full details.
Yes, a security deposit is required at Haven at the Highlands. Please contact the leasing office for more information on the deposit.
Your deposit is refundable, minus any deductions for damages beyond normal wear and tear, outstanding balances, or cleaning fees. Refunds are processed within 30 days of move-out per applicable state law.
All residents must maintain renter's insurance with a minimum liability coverage of $100,000. Proof of coverage must be provided prior to or at move-in.
We offer:
- In-Person Guided Tour: Meet with a leasing professional.
- Self-Guided Tour: Explore at your own pace during leasing hours.
Tours are available during leasing office hours:
- Monday-Friday: 10AM - 6PM
- Saturday: 10AM - 5PM
- Sunday: Closed
Walk-ins welcome; we recommend scheduling in advance online.
Haven at the Highlands offers 2-bed & 3-bed homes ranging from approximately 1,564 to 1,792sq ft.
Absolutely -- we will do our best to show you your specific unit.
Our homes feature 9-foot ceilings throughout.
Every home is professionally cleaned and inspected before move-in. Appliances and fixtures will be in new to like-new condition.
Availability changes quickly! We recommend submitting your application as soon as possible. Contact our leasing office for current availability.
Our leasing team will present you with comparable alternatives matching your preferences.
Utilities and Payments
We recommend setting up utilities at least 1 week before move-in:
- Electricity: Georgia Power
- Water/Sewer: City of Savannah
Haven at the Highlands is wired for high-speed internet.
Complimentary Wi-Fi is available in the clubhouse, fitness center, and pool area.
Electricity is setup through Georgia Power directly.
Yes! Our professional maintenance team is available to assist for standard maintenance Monday-Friday; emergency maintenance 24/7.
Standard requests are typically completed within 1-2 business days. Complex repairs may take longer -- we will communicate any delays. Emergencies are prioritized.
Inside Your Home
No, we do not offer furnished or corporate apartments at our community.
All homes include a full-size washer and dryer.
RESTRICTIONS APPLY. Per fire safety regulations, open-flame/charcoal grills are not permitted on patios or balconies within 10ft of the home.
No. Subletting and short-term rental platforms such as Airbnb, VRBO, or similar services are not permitted per your lease agreement.
Haven at the Highlands includes/offers:
- Smart thermostat
- Keyless entry/smart locks
Submit a maintenance request through the resident portal or calling the after hour maintenance line as soon as possible. Our team will address it within 1-2 business days. For urgent issues, call the emergency line immediately.
Community Amenities
The clubhouse is open daily from10AM to 6PM.
The pool is open 7 days a week from Dawn to Dusk. Hours may be adjusted seasonally -- check our Resident Portal or contact the office for updates.
Our pool is open approximately May through October.
Yes! We have a pet park and playground.
No, we do not have elevators at our community.
Each home includes an attached 1-car garage and/or private driveway.
Parking is private to each home via your dedicated driveway and garage. Your home's parking is exclusively yours -- no separate reserved parking program.
Each home includes a 1-car garage and driveway, accommodating two vehicles.
Trash is collected curbside.
Packages are delivered directly to your front door.
No, we do not offer additional storage options at our community.
You will have full access to all amenities beginning on your move-in date.
Pet and Guest Policies
Yes! We welcome pets. We allow up to 2-3 pets per home. Breed and weight restrictions may apply -- see our full pet policy.
We welcome cats and dog:
- Max pets: 2 per home
- One-time pet fee per pet
- Monthly pet rent per pet
- Breed restrictions: contact us for details
- Yard responsibility: Residents must maintain a clean yard, including prompt pet waste removal.
Yes! Each resident may bring up to 2-4 guests at a time. Residents are responsible for ensuring guests follow all community rules.